dspot: B2B on Shopify Basic plan
A fully customized B2B e-commerce store on Shopify’s basic plan for demanding business needs. With a custom invoicing system and a modified order process that supports multiple billing addresses for individual users.
Client
dspot is a specialized B2B online store focused on selling quality hardware to corporate customers. It has been in business for several years and its main goal is to provide companies with solutions for reliable and efficient hardware. The company strives to create a convenient buying environment with an emphasis on reliable delivery and personalized service that reflects the specific needs of corporate customers.
Challenge
- The client faced the challenge of how to offer flexible B2B functionality on the Shopify platform.
- In addition, they needed to allow individual users to select from multiple billing addresses while customizing the invoicing and ordering process to meet complex internal needs and bypass conversion fees that were increasing costs for corporate customers.
If you are facing similar challenges or need an effective customized solution for your B2B online business, book your consultation here.
Solution
The client needed to ensure that customers could choose from multiple billing addresses, which Shopify does not natively support. MageXo met this requirement by creating a customized solution that allowed customers to easily manage billing information and access customized pricing. As a result, dspot can offer better customer service, greater flexibility and personalization of the shopping process.
In addition, MageXo ensured that invoices accurately matched the price displayed on the website, eliminating the 2% conversion fee that would otherwise have increased the price. The custom invoice generating solution allowed dspot to effectively control the final price, which is in line with the company’s pricing policy and contributes to higher customer satisfaction.
Overall, the solution adds value to the client in the form of a significantly improved customer experience, accuracy in invoicing and flexible pricing, which strengthens its market position and increases its competitiveness.
Results
- Successfully optimized the purchasing process for business customers and secured greater control over invoicing and pricing without having to move to a more expensive solution.
- Conversion rate of 9.7% (May-October 2024)
What the client says
“MageXo has helped us achieve goals that seemed impossible on Shopify. The customized solutions allowed us to offer a superior B2B experience to our customers while staying within our budget.”
Summary
This use case shows that a high level of customization can be achieved on Shopify if the right tools and innovative solutions are used. If you’re interested in a similar flexible and cost-effective solution tailored to your exact needs, book your consultation here.